FREQUENTLY ASKED QUESTIONS

  • CORONAVIRUS PANDEMIC
  • Coronavirus Pandemic
  • Fitness, Health and wellness
  • Are there good spa facilities at the hotel? Where are they located?
  • Can you recommend good places for running while I stay at the resort?
  • Can I have my massage inside my room or suite?
  • What is the price for a Thai massage?
  • What type of classes do you have at the Fitz Club – Racquets, Health and Fitness?
  • Food & Beverage
  • Where can I get the Breakfast buffet?
  • What are some good restaurants in Pattaya?
  • Where is the Caprice Restaurant?
  • I would like to have seafood dinner? Can you recommend the best seafood restaurant in Pattaya?
  • Can you recommend a fine dining restaurant at the resort?
  • Can we book the Saturday Evening Grand BBQ Buffet as an outside guest?
  • Which bars at the resort have Happy Hour?
  • How many restaurants and bars do you have in Royal Wing?
  • Do you have any cigars sold at Caprice?
  • General hotel facilities and services
  • Is Wi-Fi complimentary?
  • Can I bring a guest to stay overnight? What is your joiner fee?
  • What time do the Infini pools close?
  • Where can I do money exchange?
  • Where can I borrow DVD movies to watch in my room?
  • Do you provide towels for the Beach and Pool?
  • Can you please give me the Hotel Email Address?
  • Can I request a late check out?
  • Where is the bakery shop located?
  • How can I go to Fitz Club – Racquets, Health and Fitness?
  • Where can I print my boarding pass?
  • How many pools do you have and which ones will I be able to use while staying at the different hotels?
  • Are outside guests allowed to use Royal Cliff’s private beaches?
  • Where can I send posts or parcels? Does the hotel have a post office?
  • Do you have babysitting service?
  • Does your hotel have any pool for kids?
  • Do you have a pharmacy?
  • Can I smoke inside the lobby? Where are the smoking areas around the resort?
  • How long can we stay in our room or suite? What time is the Check in and Check out?
  • Is it possible to use the Beach Infini Pool or your other swimming pools if I am not staying in your hotel?
  • Are the coffee and tea in the rooms and suites free of charge?
  • Where can I learn how to cook Thai food in Pattaya? Can you tell me more about Nah Pah - Thai Cooking School?
  • What does a 3-hour Thai cooking class at Nah Pah - Thai Cooking School include?
  • Is there a Beauty Salon offering hair and nail services inside the resort?
  • Is parking available at the Royal Wing Suites & Spa?
  • Shopping
  • Is there a place available to buy cigarettes inside the resort?
  • Do you have any 7-Eleven convenience store inside the resort?
  • What is the most popular shopping mall in Pattaya and where is it located?
  • Sight seeing and pattaya city information
  • Are there good golf courses nearby?
  • Can you recommend a Thai Style attraction to go to in Pattaya?
  • How long does it take to go to the downtown Pattaya from the Royal Cliff?
  • Can you help arrange a sightseeing tour?
  • How can I book the Tiffany or Alcazar show?
  • How far is walking street from the hotel?
  • Where can we go for some sightseeing tours?
  • What are some famous places for night life?
  • How can I visit Coral Island and other islands nearby?
  • Can you arrange scuba diving activities?
  • What are some good places in Pattaya I can take my children to?
  • Transport
  • Do you have shuttle bus service to downtown Pattaya?
  • How much does it cost for taxi to Suvarnabhumi International Airport/ Utapao Airport/ Pattaya city?
  • How much does it cost for the taxi service to Pattaya Walking Street?
  • How can I get to Pattaya City?
  • How long does it to get to U-Tapao Airport from the Royal Cliff Hotels Group?
  • Are there any transportation options I can use late at night?
  • How much is the price of the taxi to the airport?
  • Do you provide a shuttle service to the Outlet Mall?
  • What travel options do I have if I want to go to downtown Pattaya from the hotel?
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